Your satisfaction is in our obvious interest. Consequently, it does not come as a surprise that our hotline is staffed until late hours. Irrespective of the time or issue at hand, we are looking forward to hearing from you.
We believe in the merits of easy services. That being said, it is highly unlikely for us to contact landlords in any given timeframe. Regularly, you will only hear from us when you hire us yourself.
Short term rentals are our daily bread and our operations run 24/7. Inevitably, we have gotten pretty good at it.
In the rare event of damages to your property, we support your claim of up to a million U.S. dollars (about 885,000 Euro) through Airbnb's Host Guarantee.
Your tenant asks for our services to top up their budget. People who leave their homes often go on travels or visit distant family. Hence, they rarely aim to hit savings targets, but want to invest in their experiences or loved ones. If you ask your tenant for a piece of the pie, we kindly ask you to keep that in mind when determining its size.